This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.cocosutra.com (hereinafter referred to as “Website”) is owned by Wild Child Enterprises Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at Bangalore.
Welcome to cocosutra [Wild Child Enterprises Private Limited]. In using the service of Wild Child Enterprises Private Limited. you are deemed to have accepted the terms and conditions listed below –
All products/services and information displayed on www.cocosutra.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. cocosutra.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of cocosutra prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Eligibility of membership
You also agree to: Provide true, accurate, current and complete information about yourself in www.cocosutra.com ‘s registration form (such information being the “Registration Data”) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if www.cocosutra.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, www.cocosutra.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Cancellation by www.cocosutra.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Offers, Discounts, Codes & Programs
You agree, understand and confirm that no two offers can be used simultaneously on www.cocosutra.com. Also, when the prices are reduced by way of a sale, no offer, code or program will be applicable. In other words, offers, discounts, codes and programs are individually applicable only on MRP unless explicitly allowed by www.cocosutra.com
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on www.cocosutra.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment www.cocosutra.com . Your credit card information never reaches www.cocosutra.com, we just get a pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or www.cocosutra.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. www.cocosutra.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Fraudulent /Declined Transactions
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Returns and Return Shipping
www.cocosutra.com follows a transparent, no questions asked returns policy for all full-price products bought of the online store (you can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer.
Refunds are processed in a maximum of 15 days from the date on which returned goods are received. A refund cheque will be deposited in your bank account in case of Cash on Delivery orders. The cheque will be made in favor of the “Billing Name” you used when placing the order. In case of prepaid orders through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid.
Disclaimer of Liability
The material is displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.
www.cocosutra.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Hopefully, you will be satisfied with our products and service. However in case you are not satisfied, please email email@example.com
Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Indian courts.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name : Sheetal Swaroop
Company name : Wild Child Enterprises Private Limited
Company address : #164 Phase 2 Classic Orchards, Bannerghatta Road,
Bangalore, Karnataka, India – 560076
e-mail id: firstname.lastname@example.org
If the Platform allows You to post and upload any material on the Platform, You hereby undertake to ensure that such material is not offensive and is in accordance with applicable laws. Further, You undertake not to:
Defame, abuse, harass, threaten or otherwise violate the legal rights of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword.
Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents.
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform.
Engage in any activity that interferes with or disrupts access to the Platform (or the servers and networks which are connected to the Platform).
Collect or store data about other Users.
Use the Platform or any material or Content for any purpose that is unlawful or prohibited by the Terms.
Violate any applicable laws or regulations for the time being in force within or outside India.